Our Code of Conduct 

DOING THE RIGHT THINGS RIGHT

ENCONA bietet VDA QMC Seminare und professionelle Schulungen für Unternehmen und Mitarbeiter in Deutschland, Südafrika, den Vereinigten Staaten von Amerika und Taiwan an. Seit 1997 verfügen die deutschen Automobilhersteller und ihre Zulieferer über das Qualitäts Management Center (QMC). Aufgabe des QMC im VDA (Verband der Automobilindustrie) ist es, die Qualität in der Automobilindustrie und den Qualitätsgedanken über die gesamte Wertschöpfungskette von Herstellern, Lieferanten und darüber hinaus voranzutreiben.

Content of VDA QMC Licencee Trainings

 

ID 602

Maturity Level Assurance for New Parts

Background and Topics

The implementation of the VDA standard of Maturity Level Assurance for New Parts aims to attain sustainable improvement of the quality of supplied parts. With this method, a process-ac-companying assurance of product maturity is achieved at the start of production: projects are segmented, assessed early on and corrected. Furthermore, a unified concept is provided for cooperation and communication in complex product engineer-ing projects involving many participants in the supply chain.The implementation of this standard in the automotive and sup-plier industries requires knowledge and competence in various functions of organisations. This two-day training teaches the requisite expert knowledge.

Target Audience

QA personnel, product managers, project managers in product development, product planners, managers and spokespersons of cross-functional and cross-organisational development teams, persons responsible for components, the suppliers’ customer team and project leaders, key account managers.

Objectives

This training imparts knowledge about maturity level methods (assessment, contents, control and report systematics) that are necessary in maturity level regulatory processes in the product engineering process. It also goes into details of the initial situ-ation and history as well as methods and the basics of maturity level assurance. Furthermore, the measurement criteria are worked out in detail in workshop mode. Additionally, successful and negative examples from organisations are presented and studied. The roles of the participants are explained at the round table ”opportunities for cooperation”.

Concept and Methods

During this training, technical lectures and group exercises alternate in order to support the transfer of the topics into the participants’ own work environment with a particular focus on exchanging experiences between participants and the trainer.

Prerequisites for Attendance

Basic knowledge of project work, product engineering process (PEP) and / or parts/components qualification.

Certificate of Qualification

After passing the test, the participants will receive a certificate of qualification.

Supplementary Material

VDA Volume Maturity Level Assurance for New Parts

 

ID 221 · IATF 16949 – Qualification for 1st / 2nd Party Auditor 

Background and Topics

Conformity with IATF 16949 is the condition for acceptance into the automotive manufacturers’ list of suppliers. In preparation for certification, those responsible in an organisation must come to grips with the concrete implementation of requirements. IATF 16949 auditors’ competence is of decisive importance: on the one hand, because they have to implement the IATF 16949 requirements in their own organisation in a focussed manner and evaluate the effectiveness of quality management actions. On the other hand, so they can review their suppliers as to whether their QM system complies with IATF 16949. This also includes the competent handling of the respective methods, as the IATF 16949 clearly states as a requirement. The efficient approach during the audits is an important success factor, which is why typical audit situations are treated along the Automotive Core Tools. In this three-day training, you get to know the requirements of the two standards IATF 16949 and DIN EN ISO 9001, receive information how to interpret them and what they must do to implement these requirements successfully in your organization.

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Target Audience

This qualification has been developed for QM directors and QM employees, or internal / external system auditors with ISO9001 knowledge and automotive auditing experience.

Objectives

- Understanding the process-oriented approach in the automotive industry and know how to design process management accordingly. 

- Become familiar with the contents of DIN EN ISO 19011

- Become familiar with the structure of IATF 16949, its contents and its requirements incl. DIN EN ISO 9001. 

- Learn how to describe the IATF 16949 certification requirements.

- Learn how to perfom 1st/2nd-party audits independently according to the requirements of IATF 16949 in a technically correct manner.  

Concept and Methods

The alternation between technical presentations, individual, group and case study exersices makes it possible for you to expand and apply IATF 16949 and DIN EN ISO 9001 knowledge in appropriate learning steps.

Prerequisites for Attendance

Knowledge of DIN EN ISO 19011

Knowledge and practical experience in the implementation and maintenance of management systems 

Certificate of Qualification

After passing the knowledge test (mulitple-choice test), you will receive a certificate of qualification.

Supplementary Material

QM system standard IATF 16949, VDA QMC standards collection (DIN EN ISO 9000, 9001, 9004 and 19011)

 

NEW · ID 240 · IATF 16949 – Workshop for Re-qualification for 1st / 2nd Party Auditors Background and Topics

Conformity with IATF 16949 is the condition for acceptance into the automotive manufacturers’ list of suppliers. In preparation for certification, those responsible in an organisation must come to grips with the concrete implementation of requirements. IATF 16949 auditors’ competence is of decisive importance: on the one hand, because they have to implement the IATF 16949 requirements in their own organisation in a focussed manner and evaluate the effectiveness of quality management actions. On the other hand, so they can review their suppliers as to whether their QM system complies with IATF 16949.According to ISO 19011, auditors are required to continually improve their competence. This includes their professional de-velopment, for example, through self-tuition and qualifications. Thus, certificates are only valid for a certain amount of time, so that auditors will have to undergo further education to retain their qualification.

Target Audience

This one-day re-qualification has been developed for IATF 16949 1st / 2nd party auditors who already have a certificate, but not enough practice in auditing, or who have comparable IATF qualification and simultaneously sufficient auditing practice. In both cases, it is necessary to take part in the examination day for re-qualification of 1st / 2nd party auditors (ID 255) in order to receive a certificate.

Objectives

This workshop focusses on an exchange of experiences and updating knowledge and abilities of auditors. Main topics are the contents of ISO 19011, IATF 16949 and their requirements, including ISO 9001, as well as areas that are often lacking in implementation. Additionally, in a moderated discussion, partic-ipants may put forward their own topics on the implementation of IATF 16949

 

Concept and Methods

After a short keynote speech, the trainer will moderate the discussion between the participants. A special focus is placed on the exchange of experiences among the participants and the trainer. The IATF 16949 standard and ISO 9001 family of stan-dards must be brought to the training by the participants.

Prerequisites for Attendance

Participants in this training must own a certificate or a compara-ble IATF qualification

Certificate of Qualification

At the end, participants will receive a certificate of attendance.

 

ID 255 · IATF 16949 – Examination for Re-Qualification for 1st/ 2nd party Auditors

Background and Topics

Conformity with IATF 16949 is the condition for acceptance into the automotive manufacturers’ list of suppliers. In preparation for certification, those responsible in an organization must come to grips with the concrete implementation of requirements. IATF 16949 auditors’ competence is of decisive importance: on the one hand because they have to implement the IATF 16949 requirements in their own organization in a focussed manner and evaluate the effectiveness of quality management actions. On the other hand, so they can review their suppliers as to whether their QM system complies with IATF 16949.According to ISO 19011, auditors are required to continually improve their competence. This includes their professional development, for example, through self-tuition and qualifications. Thus, certificates are only valid for a certain amount of time, so that auditors will have to undergo further education to retain their qualification.

Target Audience

This examination is aimed exclusively at IATF 16949 1st / 2nd party auditors, who already own a certificate or comparable IATF qualification. Depending on individual qualification, participation in the one-day training for re-qualification (ID 240) may be necessary.

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Objectives

IATF 16949 1st / 2nd party auditors are able to conduct internal and supplier IATF system audits on their own. By taking this examination with a certificate, the participants once again get independent confirmation of their knowledge. Additionally, the certificate gives evidence of up-to-date and valid qualifications in order to fulfill customers’ or suppliers’ requirements regarding IATF 16949 auditor competence.

 

Concept and Methods

 

The examination is designed as an audit simulation with technical emphasis on the Sis and FAQs. To evaluate the auditor skills, the assessment is more focused on the behavior as an auditor during the simulation. On the examination day, the documents (including standard volumes) handed out during VDA training are admissible and must be brought along on the exam day. Further information about the procedure and for preparation will be communicated to the participants in advance.

 

Prerequisites for Attendance

Admittance to the examination is only possible after successful application review

 

Certificate of Qualification

After passing the test, a new certificate with a registered num-ber and the respective auditor card are issued, and the accompanying entry into the VDA QMC database is completed.

 

ID 315 + ID 353 · VDA 6.3 – Qualification for certified Process Auditor (Week Training)

Background and Topics

The VDA 6.3 process audit is an effective procedure for assessing processes in connection with the planning and manufacturing of a product. These audits are usually conducted within the organisation or with suppliers prior to series release, but also form a valuable contribution for process optimization with already existing manufacturing lines. Furthermore, potential analysis – as part of VDA 6.3 – also constitutes a tried and tested method to select new suppliers.The third and complete revision of the VDA standard in 2016 had the main objective of simplifying and unifying the standard in order to give it a more practical and international orientation. With these new advantages, the worldwide importance of VDA 6.3 has increased. Moreover, this process audit standard can now also be applied to further sectors such as mechanical engineering and wind power.In order to conduct VDA 6.3 process audits, comprehensive knowledge, experience and competence is necessary. Thus, the qualification of relevant personnel is indispensable. With this offer, we address participants who want to achieve qualification as a certified VDA 6.3 process auditors in a compact training course of five days.

Target Audience

This five-day training addresses QM personnel tasked with conducting process audits in their own organizations (internally) or in the supply chain (externally), as well as external auditors (deployment as service providers).

Objectives

Taking into consideration the process approach and the respective customer-specific requirements, this training introduces the basics for VDA 6.3 process auditors for holistic application in the automotive industry. This includes general requirements, methods, principles, the evaluation scheme, and risk analysis. In addition, the underlying questionnaire is completely explained according to the assigned process elements (P1 – P7) so that participants can identify the respective risks along the supply chain and demonstrate the respective potential. The goal is to ensure a reliable assessment. Furthermore, the code of conduct for process auditors and the current SIs and FAQs are presented.Certified VDA 6.3 auditors are able to conduct process audits independently internally and at the site of their suppliers. After passing the examination, the participants will receive a certificate and an auditor card that provide evidence of their current and valid qualification. Thus they fulfill the requirements of customers or suppliers regarding their auditor competence

Concept and Methods

During this training, technical lectures, exercises and case studies alternate in order to support the transfer of the topics into the participants’ own work practice with a particular focus on exchanging experiences between participants and the trainer. On the examination day, the participants are given a written examination with 40 questions, which they have 60 minutes to answer. Furthermore, prospective VDA 6.3 auditors must pass an oral examination consisting of 30 minutes of preparation time and a twenty-minute interview with two examiners. For preparation, the training material handed out during VDA training (incl. VDA 6.3) are admitted, and these must be brought along on the examination day.

Prerequisites for Attendance

Admission to the examination is only granted after a successful review of the application. Evidence must be provided of the certificate of qualification for the training ”VDA 6.3 – Qualification for Process Auditor”, evidence of auditor qualification based on DIN EN ISO 19011 (e.g., VDA Auditor, the training must have comprised at least three days) as well as at least five years’ industrial experience, at least two of which in quality management.If qualification was to VDA 6.3 (2010) (at least three days, not more than three years ago), evidence of successful completion of ”VDA 6.3 – Upgrade Training: from VDA 6.3 (2010) to VDA 6.3 (2016)” and/or” VDA 6.3 – Workshop for Certified Process Auditor” must be provided

Certificate of Qualification

After passing the written and oral examination, the participants will receive a certificate with a registered number and the respective entry into the VDA QMC database.

Supplemental Material

VDA Volume 6.3     For the current edition of the VDA 6.3 process audit, a new evaluation and documentation tool has been developed as a web application. Users can obtain the VDA 6.3 Analysis Tool from the VDA QMC webshop: www.webshop.vda.de/qmc

 

ID 341 · VDA 6.3 – Workshop for certified Process Auditor

Background and Topics

The VDA 6.3 process audit is an effective procedure for assessing processes in connection with the planning and manufacturing of a product. In order to conduct VDA 6.3 process audits, comprehensive knowledge, experience and competence are necessary. Thus, the qualification of relevant personnel is indispensable. After successful completion of the qualification for VDA 6.3 process auditor, the question arises of continuous further development: Again and again, while conducting audits in practice, auditors will encounter situations in which handling or appropriately assessing requirements leads to uncertainties. This training offers the chance to discuss such situations in everyday audit practice with the participants and an expert and to determine the appropriateness and application of requirements and assessments.

Target Audience

This training is for Certified Process Auditor VDA 6.3 (2016), who cannot prove the required number of process audits for the extension of their auditor qualification.

Objective

In this one-day workshop, participants will have the opportunity to strengthen their process auditor skills, share their day-to-day experience, and develop their user skills. The participants thus increase their security in the application of process audits and receive suggestions for the development of their auditor competence.

Concept and Methods

The workshop focuses on the practical application of the process audit as a tool for analyzing weaknesses in combination with risk assessments and as a basis for improvement measures. The theoretical part focuses on the subjects of audit preparation and audit planning as well as evaluation. The application of the VDA 6.3 Analysis Tool will also be discussed. In the practical part, the audit preparation, audit planning, the execution of process audits with final evaluation and the presentation of results (final discussion) are trained in role plays and according to given scenarios.

Prerequisites for Attendance

This workshop is aimed at already Certified Process Auditor VDA 6.3 (2016). For the efficiency of the workshop, it is also necessary that the participants have a comprehensive knowledge of the VDA 6.3 questionnaire and the evaluation-relevant requirements.

Certificate of Qualification

In the end, participants will receive a certificate of attendance.

 

ID 316 VDA 6.3 Qualification as Process Auditor for Services

Background and Topics

With the third version of the VDA 6.3 standard in 2016, the contents of process audit services were thoroughly revised. In an organization that "produces" services, the service provision process must also be controlled within the framework of the QM system. With this training, you can acquire the necessary competencies to perform VDA 6.3 process audits for services. 

Target Audience

Employees with the task of conducting process audits in the area of services.

Objective

- You will be familiar with the general requirements and principles of VDA 6.3.

- You will be able to use and carry out the methods, exaluation scheme and risk analysis in a technically correct manner.

- You will be familiar with the individual process elements (D2-D7).

- You will be familiar with the code of conduct for process auditors. 

- You will be able to carry out process audits in the area of service provision in the automotive industry independently and in a technically correct manner. 

Concept and Methods

This training alternates between technical presentations, exercises and case studies in order to promote the transfer of what has been learned into the your own working parctice. Special emphasis is placed on oppotunities to exchange experiences. 

Prerequisites for Attendance

Sound knowledge of quality management, industrial experience, preferably in companies of the automotive industry providing automobile-related services

Certificate of Qualification

After passing the knowledge test (muliltple choice test), you will receive a certificate of qualification.

 

ID 417 · Automotive Core Tools for Process and System Auditors

 

Background and Topics

In order to ensure a high quality of the audit activities in the companies and the entire supply chain, auditors need to have the appropriate competence in relation to the respective methods. The IATF 16949 clearly emphasizes this requirement for the competence of the auditors. The efficient approach during audits is an important success factor. This training deals with typical audit situations along the Automotive Core Tools.

Target Audience

This two-day training course is aimed at qualified VDA 6.3 process auditors who wish to apply for an extension, as well as prospective VDA 6.3 Process and IATF System auditors who are seeking qualification.

Objectives

The participants train on typical auditing situations in the context of Automotive Core Tools, focusing on an efficient approach. Both the assessment of the technically correct application of the respective methods and the case-specific assessment of typical situations are a central component of the training.

Concept and Methods

During the training, technical lectures on the single Core Tools (RGA / APQP, VDA 2 / PPAP, FMEA, VDA 5 / MSA, Cmk / PpK / CpK / SPC, and 8D) will alternate with exercises on typical examples. The focus lies on the practical application of the participants. Here, group work, individual exercises, question and answer exercises as well as plenary discussions are carried out

Prerequisites for Attendance

Expertise in Automotive Core Tools is an advantage. The bibliography for the self-study in order to acquire the necessary basic knowledge is:.

Method                                                                                           Where to find 

Advance quality planning/product development process       VDA volume Maturity assurance for new parts (RGA)

Failure Mode and Effects Analysis (FMEA)                                AIAG & VDA FMEA manual and
and Special Features                                                                   VDA Volume Special Features


Statistical evaluation of measuring systems (MSA)                 VDA Volume 5 Test process suitability

Sampling procedure                                                                     VDA Volume 2: Production process and product release (PPF)

Control Plan/Production Control Plan (PLP)                              IATF 16949

Problem-solving technology                                                        VDA Volume 8D - Problem-solving in 8 disciplines

 

Certificate of Qualification

After passing the test, the participants will receive a certificate of qualification.

 

ID 318 · VDA 6.5 – Qualification to Product Auditor

Background and Topics

In the automotive industry, product audits are an especially important method to ensure product quality. VDA 6.5 is a guideline for managing product audit programs, which allows organisations to develop a classification scheme adapted to their own products.With a VDA 6.5 product audit, you can identify customer wishes, review products in this respect, and initiate potential improvement actions. This makes VDA 6.5 an efficient tool to further develop the QM system and products of an organization. Well-qualified auditors are necessary for the implementation. In this training, they can acquire specific expertise.

Target Audience

This training is for personnel who plan or conduct product audits.

Objectives

In this one-day training, participants are acquainted with the structure of audit programs and the sequence of a product audit – from planning and conducting to the follow-up, reporting and correction actions to be implemented. Methods are presented for identifying possible risks and product improvements in order to sustainably reduce the complaints ratio.

Concept and Methods

During the training, technical lectures, discussions and ex-change of experience alternate.

Prerequisites for Attendance

Participants should already be familiar with product audits

Certificate of Qualification

After passing the test, the participants will receive a certificate of qualification.

Supplementary Material

VDA Volume 6.5

 

ID 441 · FMEA - Refresher Workshop on harmonized AIAG-VDA FMEA

 

Background and Topics

Suppliers delivering their product to European and North American manufacturers (OEM) are obliged to evaluate the FMEA, based on the VDA and AIAG FMEA manuals. Occasionally, this has led to an increase in the complexity of product development and improvement for suppliers. Joint requirements and expectations for FMEA now enable suppliers to design a coherent process for FMEA that meets the needs and expectations of their respective customers.

Target Audience

Experienced users of this method: facilitators, developers, design engineers, process planners as well as personnel from product and process development, testing, logistics, manufacturing, inspection planning, maintenance, and quality. 

Objectives

The objective of this workshop is to introduce FMEA users to the changes resulting from harmonization and to give practical tips for application.

Concept and Methods

Before the workshop, an online quiz, for which some excerpts from the FMEA manual are provided, determines the participants’ level of knowledge. Then follows the classroom workshop including group exercises. Eight weeks later, there is a final webinar in which the participants communicate with each other, exchange experiences and can ask questions.

Prerequisites for Attendance

Participants should have well-founded knowledge about FMEA, as the workshop builds upon this knowledge and does not teach basics.

Certificate of Qualification

In the end, participants will receive a certificate of attendance 

Begleitmaterial

AIAG & VDA FMEA manual

 

ID 442 · FMEA - Basic Training Harmonized AIAG-VDA FMEA

 

Background and Topics

Suppliers delivering their product to European and North American manufacturers (OEM) are obliged to evaluate the FMEA, based on the VDA and AIAG FMEA manuals. Occasionally, this has led to an increase in the complexity of product development and improvement for suppliers. Joint requirements and expectations for FMEA now enable suppliers to design a coherent process for FMEA that meets the needs and expectations of their respective customers.

Target Audience

Beginners and prospective users of this method from product and process development, testing, logistics, manufacturing, inspection planning, maintenance, and quality.

Objectives

The objective of this workshop is to teach the basics of FMEA and to give practical tips for application.

Concept and Methods

Before the workshop, an online quiz, for which some excerpts from the FMEA manual are provided, determines the partici-pants’ level of knowledge. Then follows the classroom workshop with integrated individual tasks and group exercises, supported by the instructor’s special expertise. Eight weeks later, there is a final webinar in which the participants communicate with each other, exchange experiences and can ask questions.

Prerequisites for Attendance

There are no prerequisites for attending this training.

 

Certificate of Qualification

After passing the test, the participants will receive a certificate of qualification.

Supplementary Material

AIAG & VDA FMEA manual

ID 250 IATF 16949 - Examination for 1st/2nd-Party Auditor

 

Background and Topics

Conformity with IATF 16949 is the condition for acceptance into the automotive manufacturers’ list of suppliers. In preparation for certification, those responsible in an organization must come to grips with the concrete implementation of requirements. IATF 16949 auditors’ competence is of decisive importance: on the one hand because they have to implement the IATF 16949 requirements in their own organization in a focussed manner and evaluate the effectiveness of quality management actions. On the other hand, so they can review their suppliers as to whether their QM system complies with IATF 16949.According to ISO 19011, auditors are required to continually improve their competence. This includes their professional development, for example, through self-tuition and qualifications.

Target Audience

This qualification has been developed for QM directors and QM employees, or internal / external system auditors with ISO9001 knowledge and automotive auditing experience.

Objectives

IATF 16949 1st / 2nd party auditors are able to conduct internal and supplier IATF system audits on their own. By taking this examination with a certificate, the participants get independent confirmation of their knowledge. Additionally, the certificate gives evidence of up-to-date and valid qualifications in order to fulfill customers’ or suppliers’ requirements regarding IATF 16949 auditor competence.

Concept and Methods

The exam includes a written exam with 40 questions (60 minutes) and an oral exam consisting of preparation phase (30 minutes) and interview (20 minutes)

For preparation, the training material handed out during VDA trainings (incl. standards) are admitted and must be brought along on the examination day.

Prerequisites for Attendance

Admittance to the examination is only possible after successful application review

 

Certificate of Qualification

After passing the examination, the participant will receive a certificate with a registered number in connection with an auditor card and the entry into the VDA QMC database.